Frequently Asked Questions

Download Copyright & Commercial Use Softwares & Compatible Technical General
Download
How can I download the images?
After purchasing, you'll see the download link on the screen + you can click this link for downloading your orders 🙂
Can I download the files again later?
Yes! You can download files again whenever you want by logging into your account.
What should I do if I have problems with files?

You can reach us immediately. We are waiting to solve your problem!

Can I get commercial use?
Yes, just contact us for discuss. We'll help you in seconds.
Can I resell your products?
Directly, of course no. Just you can use our products for creating merchs, tshirts etc. For commercial use, just contact us. We'll help you in seconds.
Softwares & Compatible
My device can’t open the SVG file.

If your device does not support files, please contact us. We will solve all your problems very quickly.

Whats the compatible softwares for using this files?
You can use with this softwares and crafting devices.
- Cricut
- Silhouette Machines
- Vinly Cutting Machines
- And other all cutting machines.
Technical
How can I unzip this folders?
1- Right click on the zip file
2- Select “Extract all”
3- Now you will see the product you purchased.
4- If you're using macos, double-click on the zip file instead of right-clicking. It will open automatically.
5- FOR IPHONE & IPAD: https://www.youtube.com/watch?v=MhLOXXRwGSU
6- FOR ANDROID: https://www.youtube.com/watch?v=ZHDw15fA5mw
General
What is this products?

This product is an image package ready for cutting and printing. By purchasing this, you can print or cut the surface you want. Distortions will never happen.

Can I get refund?

Since SVG Design Store is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any items from our website. Please note that our free designs are offered on behalf of our respected partners and are NOT an issue for a refund or chargeback.

Naturally, “refund” is NOT our idea, because we always want our customers to feel satisfied with our service and products. Besides, Once purchased and downloaded no one can ensure the using and sharing of the files, so there is NO refund following the policy and condition of DIGITAL products.

But If you have any problems with your order. Please contact us as soon as you can at this email address contactsvgdesignstore@gmail.com and we will do our best to fix the problem.

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